According to resect reports, 75% of HR professional admit this is a shortage of skills in candidates for job openings. But what do they mean by ‘skills’? Skills are your natural talents and expertise you develop to perform a task or job. Life skills help you to deal with daily tasks in all areas of life, whereas professional skills allow you to perform specific work duties.
We asked our team what skills they think are the top skills for 2021. Here are their answers
This skill is a must-have for nearly every resume because communication or interpersonal skills are listed on virtually every job descriptions. Whether it’s written or verbal, being able to communicate with your boss, co-workers, and clients/customers in all situations is very valuable. The better you are at it, the better results you will generate. Check out our online Communication Skills course here
Excellent customer service is the holy grail of business. Providing flawless customer service is not always easy. In general, customer service skills rely heavily on problem-solving and communication. Customer service is often considered a “soft skill,” including traits like active listening and reading both verbal and nonverbal cues. For more info on our Customer Service Management course, click here
While ‘project manager’ seems like a reasonably straightforward job, this role is responsible for far more than keeping projects on track. Project Management includes many different skills, from communication and planning to time management and leadership skills.
Would you like to get certified in Project Management? Head over to our Training page
Organisation is not just about having a neat desk, but organising tasks and projects for your co-workers, management, and at the very least, yourself! To show off your organisation skills, try having a structured CV.
Time management is essential for any applicant with multiple tasks to manage. It comes down to a matter of organisation and proving you can be effective with competing priorities. When including this on your CV, use specific examples as well as phrases such as “ability to meet deadlines’.
Regardless of the job, something will eventually go wrong, and employers want to know what you’re capable of coming up with a solution. Problem-solving skills show an ability to approach difficult situations and work through them and is often a question asked during an interview.
While you might not be applying to management or supervisory position, including leadership skills on your CV demonstrates flexibility and growth potential. It’s not essential, but if you can think of a good example in which you’ve applied solid decision making and leadership skills, put it on your CV.
Thinking outside of the box and coming up with creative solutions can be a real asset in any role. Maybe your good at thinking of a more efficient way of doing something or helping to solve a problem. Creativity can be shown on your resume through a problem you’ve solved or through a creative skill like writing or design.
Now, some of these skills we can’t teach. But lucky for you, some we can! Check out our full list of online courses here.
All courses can be done from the comfort of your own home, and you get a cert on competition. Courses start at €35 (or €25 if you’re a Superstar and are logged in)