A Learning Experience with Get the Shifts

A Learning Experience with Get the Shifts

The nature of temp staffing means that our Superstars work in a variety of locations and environments and have a new learning experience each time.

Yes, things can be crazy, you need to think on your feet, learn as you go, and you need to smile the entire time. It can be a tough job, but the people you meet and the things you learn make it worth the effort!

What do you think is the best thing you can learn from a job in hospitality?

This week we’re turning things over to our Superstars so they can tell you what they have learned through experience.


For me it’s the tricks of the trade that help me save time. Working in a lot of different kitchens over the last few years, I’ve picked up so much! The best things I learned weren’t from formal training, but tricks passed on from other staff I’ve worked with, or observing different chefs in action.

Mariana Santana Dias – Kitchen Assistant – Cork
kitchen porter experience

2. Respect. Working as a waiter has given me so much respect for people working in service industry roles. I make an effort to be nice to bartenders and waiters, and try to tip well. I can’t stand when my friends are rude or unpleasant to staff; I’ve been there and it doesn’t feel good!

Mikołaj Wójcik – Waiter – Limerick

3. How to make friends anywhere. There’s this amazing buzz behind the bar – the crazy nature of the job leads to great stories and hilarious jokes. I work with a lot of different people and from working all over the place, I’ve figured out how to make friends with just about anyone.

Martin Boland – Bartender – Dublin
accommodation assistant experience

4. Be efficient: Never walk anywhere empty handed. There is always something that can be cleared away or cleaned or picked up on your way to somewhere else. After nearly nine years working as a cleaner and housekeeper, this is a something I now do without thinking, even at home.

Ruth Lyons – Accommodation Assistant – Limerick
high end wait staff canapée catering

5. The value of just one staff member. From getting to work in so many places, I’ve seen how stressful it can be when someone is late to a shift because their alarm didn’t go off. Or how if even just one person is taking it easy during a busy shift at work, everyone feels it– it doesn’t matter the position. I’ve learned how just one person can make or break a shift, and it’s given me a real sense of pride in turning up early and working hard to help make a difference.

Kelly Hynes – Mixologist & Waitress – Dublin

Registering to become a Superstar with Get the Shifts is easy! You can apply to Get the Shifts through our contact form here.

If you’re looking for great hospitality staffing support this Christmas, we can help, so get in touch today!

Waitress Serving Hors D'Oeuvres

Staffing Support this September

Get the Shifts can help you with staffing support this September. In fact, it’s the best time to get set up!

September is one of our busiest months of the year as students head back to college, and the lead up to Christmas begins.

As the summer comes to an end, an influx of temporary staff return to the sector. Those involved in hiring and staffing for an establishment in the hospitality sector should consider the temp market.

This week, one of our office Superstars breaks down why September is the best month to organise staffing support for your business.

Waitress Serving Hors D'Oeuvres

You’re covered if your staff go on holidays

Your full-time staff have been rushed off their feet during summer, so the end of the summer season is the perfect time for them to take a load off and relax.

Many staff in the hospitality sector wither can’t or don’t want to take holidays during the summer, preferring to opt for travelling at off-peak times.

If your staff been working flat out during the tourist season, you may find they are more likely to fall ill or to call in sick.

During this off-peak season, temps will become invaluable to make up the numbers and cover any expected or unexpected absences.

Waiter laying table

Get the Shifts staff are trained and experienced

Staff with Get the Shifts are experienced in their field. We also provide additional training to all our staff, meaning they hold a certificate in the below:

  • Customer Service
  • Manual Handling
  • Food Safety
  • Responsible Serving of Alcohol
Barman serving drinks

They work hard

Our standards are high, and we get hundreds of applications a day from staff who want to work for us. We only take on the best of the best, and we rely on feedback from all our clients to improve the standard of our community of Superstars.

Our Superstars know that positive feedback guarantees them more work, and so they work hard to impress on their shifts. They will want to prove their worth to you, the client, because they want to be kept on for the festive season, and asked back for more shifts.

Staffing support for Christmas party

You can prepare for Christmas

As you know, the season of office Christmas parties is just around the corner. Now is the time to start considering how temporary staff will make up your Christmas roster now, so you’re prepared for the upcoming busy period.

We recommend topping up your existing team using our amazing Superstars to deal with fluctuations in business. Save yourself recruitment costs, and training time, by tapping into this amazing resource.

When you use Superstars from Get the Shifts, the process is easy. As a hospitality temp agency, we reference check and payroll our superstars ourselves, so the process is as seamless as possible for you.

If you’re looking for great hospitality staffing support this September, we can help, so get in touch today!

Get the Shifts is One To Watch – European Business Awards 2019

Get the Shifts is delighted to share that we have been named as one of Europe’s best businesses in the prestigious ‘Ones to Watch’ list released by the European Business Awards.

Get the Shifts has been named as ‘One to Watch’ in Europe in a list of business excellence published by the European Business Awards.

As an innovative, tech-based staffing solution, Get the Shifts was selected as one of just 59 companies in Ireland. We were chosen because we demonstrate exceptional achievement and we reflect the core values of innovation, success and ethics.

European Business Awards One to Watch

What we Do

Get the Shifts is a tech-centric staffing solutions company that provides highly trained, experienced staff for clients on a flexible basis.

Hannah Wrixon, CEO of Get the Shifts, said she was thrilled to be listed among the top ‘ones to watch’ in The European Business Awards.

“As a young company, it feels so good to be recognised on an international playing field. From day one we have set out to be innovative and different, and in two short years, we have become an industry leader.”

European Business Awards 2019

The European Business Awards is one of the world’s largest and most prestigious business competitions. Its primary purpose is to support and develop a stronger, more successful, innovative and ethical business community in Europe.

Companies on the ‘Ones to Watch’ list come from all sectors, and range from start-ups to billion-euro businesses.

Adrian Tripp, CEO of the European Business Awards, said the companies chosen as ‘Ones to Watch’ are the most inspirational, successful and dynamic in Europe.

“The talent and tenacity at the heart of these businesses creates jobs and drives Europe’s prosperity. This ‘Ones to Watch’ list of excellence is a benchmark of success for the rest of the European business community.”

What’s Next?

Get the Shifts is now set to compete in this year’s European Business Awards to become a national winner in Ireland. If successful, we will take part in the Gala final in December 2019, where the 18 European winners will be announced.

Summer Cocktail Recipes

Three Summer Cocktail Recipes for any skill level brought to you by the amazing Mixology Team @ Get The Shifts.

Basil & Strawberry Mojito – From Elena

These taste like summer in a glass! If hosting, I recommend you make these by the pitcher, rather than by the glass; always a crowd-pleaser! It’s fragrant and slightly sweet, and just perfect for a hot summer’s day.

strawberry basil mojito

5 Fresh Strawberries
5 Fresh Basil Leaves
1 Lime Wedge
60 ml White Rum
60 ml Simple Syrup
Crushed Ice
Soda Water

Slice three strawberries and place at the bottom of a tall glass along with the basil leaves. Pour in the simple syrup and muddle the mixture. Stir in the rum and top with crushed ice.

Top off with club soda and garnish with whole strawberries, a sprig of basil and a lime wedge.

Passion Fruit Martini – From Paul

Better known by a slightly more… risqué name… the passion fruit martini has grown massively in popularity, and it’s easy to see why. Sweet, tangy and refreshing; an ideal drink for summer! My version uses vanilla notes from the vodka to mellow the tang of the passion fruit. Served in a chilled glass, and garnished right, this is one seriously Instagrammable drink, and it tastes great too!

passionfruit martini

Ingredients (for two martinis)
2 ripe passion fruit, halved
60ml Vanilla Vodka
30ml Passoa (passion fruit liqueur)
1 tbsp lime juice
1 tbsp Simple Syrup
Prosecco, to serve

Method Scoop the seeds from one of the passion fruits into the glass of a cocktail shaker. Add the vodka, Passoa, lime juice and sugar syrup. Add a handful of ice and shake well.

Strain into 2 martini glasses, then float half a passion fruit in each. Serve immediately with a shot of Prosecco on the side for the wow factor, and maximum fizz!

A Broken Bramble – from John

The Bramble has been around since the 80s and it really is the perfect summery drink, pairing dry gin with a fruity sweetness. I’ve taken some liberties with my recipe to bring you a Broken Bramble.

Broken Bramble

Fresh Blackberries
50ml Dry Gin (I recommend Dingle Gin for this one!)
10ml Chambord (raspberry liqueur)
10 ml Crème de Mûres (blackberry liqueur)
10 ml Lemon Juice
Sprig of Rosemary
Soda Water

In a rocks glass, muddle the fresh blackberries and the rosemary together and fill glass with crushed ice.

Shake the gin and lemon juice in a cocktail shaker with a good handful of ice cubes then strain into the glass. Drizzle the Crème de Mûres and Chambord over the top so they slowly bleed into the drink. Top up with soda and garnish with blackberries.

8 glasses of water?
Writing a Great CV

Writing a Great CV

Writing a Great CV for the Hospitality Industry

An Interview with the Recruitment Team at Get the Shifts

Our recruitment team go through hundreds of applications every week, and can you guess the main reason they hit reject? A bad CV!

We sat down and got their feedback and advice on how to write an amazing CV for the hospitality sector that will always impress!

Why Should We Hire You?
“It’s your job to tell us why we should hire you, not our job to figure it out!”

The recruitment team have whittled down everything they consider when looking at a CV to the below three questions. If they can’t answer all three questions having looked at your CV, then your application won’t go much further.

  • Have you worked in the hospitality sector before?
  • How much experience do you have in hospitality?
  • What roles within the hospitality sector have you held?

“We must uphold the highest standards when it comes to our recruitment processes because our clients stake their reputations on the way their customers are served. To maintain these standards we require that candidates have a minimum of one year’s proven experience in the hospitality sector.”

Denise O’Brien – Recruitment

Essential Ingredients for Writing a Great CV

Your CV should include:

  • Up to date contact information
  • Personal statement or profile
  • Work experience – including relevant skills and achievements
  • Education & Qualifications

Without all of the essential ingredients, a CV will not get through the first stage of the recruitment process. All of these need to be there for us to even begin the process, and we don’t have the time to chase people down for basic information.

Laura Kerr – Recruitment

Your CV should not include:

  • Height or weight
  • Marital status
  • Sexual orientation
  • Bank account details
  • PPS Number
  • Referee details

Writing the Body

It’s not original advice, but it is good advice: you should tailor your CV to each and every job you apply for. Because, we hire staff exclusively for the hospitality sector , your hospitality experience should shine through in your CV. Some helpful advice on what you can include can be found here.

Contact Information

This needs to be clearly visible at the top of your CV.

“Ensure your contact information is correct! We get loads of applications where there is an error with a phone number or email address. As a result we can’t get in touch, and you lose out because of a silly mistake, when the rest of your CV might be amazing!”

Laura Kerr – Recruitment

Personal Statement

This may be short, but it is important. Above all, a personal statement gives you the chance to sell yourself to potential employers — and you don’t have much time to do that. Include 3-5 lines about yourself at the top of the CV.

Employment History

Firstly, you should always start with your most recent job when listing your employment history. Most importantly, you must include the dates that you worked in each role, e.g. “O’Brien’s – May 2016- October 2019“.

“My top tip? Include anything relevant that you achieved while in a role that helps you to stand out, e.g. “Was responsible for in-house promotion that doubled sales on cocktails”, or “Re-organised inventory to allow for improved productivity”. These details allow us to learn about you, and as a result, we can ask better and more interesting questions at interview stage.”

Denise O’Brien – Recruitment


The details you should list depend entirely on where you are at in your professional and academic career, and need only include your most recent academic qualification, e.g. “Leaving Certificate, 2014” or “Bachelor of Arts 2.1 hons, 2016”

Hobbies and Interests

These are not always necessary, though they give an insight into your personality and make you stand out from the crowd. In other words, this is the time to show off your achievements or any voluntary work you may have done.

Final Advice

Keep it short and sweet! A CV for the hospitality sector doesn’t need to be any longer than one A4 page, unless you have more than five years’ experience in the industry.”

Denise O’Brien – Recruitment

Check your spelling! A CV full of spelling and grammatical mistakes will not get you far, even though you may have the best experience out of all the candidates. Have a friend or family member look through it to spot any glaring errors.”

Laura Kerr – Recruitment

There are always elements that are a matter of preference; font, spacing and layout are are stylistic choices, however, some rules do still apply. To learn all about what fonts to use on your CV, check out this article here.

If you would like to apply for a role with us, you can do so through our site here, or alternatively, send us an email with your CV attached.

If you’ve found this article on writing a great CV for the hospitality industry helpful, then why not share it with a friend?

Get the Shifts Superstars at an event

Peter Nugent – Life as a Superstar

Peter Nugent has been a superstar with Get the Shifts for over a year. Here he tells us all about how Get the Shifts works for him from week to week.

It all started a really nice career path for me in December 2017 when I saw an advert on Facebook looking for Hospitality Staff, Bar Staff and Wait Staff for events and smaller gigs.

Hospitality background

I studied hospitality in Dundalk and I have been working as a manager in the industry for many years. I’ve found Get the Shifts a great way to make a extra few euro while off from my full-time job.

I was so excited to work at many different venues. Since I started I’ve worked at absolutely everything! From wait shifts with big hotels in Dublin to promotional work in The Aviva, and even cool events for companies like Facebook, every shift is different!

Get The Shifts staff at an event
Peter with some friends he made through Get the Shifts

Becoming a Supervisor

Shortly after starting with Get the Shifts I became supervisor, which is brilliant as I love to train and teach my team some new tricks of the trade.

No day is ever the same. I would recommend any person who might be looking for flexible work in hospitality for the summer get in contact with Get the Shifts.

Trust me; Get the Shifts has a great management team who will support you 100% of the way. Each week they send updated briefs of clients’ wishes and shifts. It’s wonderful, and you always know the management is at the end of the phone if any queries.

I’ve met lots of new friends through Get the Shifts and I’ve had lots of new experiences. It really is a great place to work.

Peter James Nugent 

You can follow Peter on Instagram @mr.gay.louth.2018

It’s super easy to apply to get the shifts: here – for further information about Get the Shifts, you can contact us on hello@gettheshifts.com.

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2018 so far #NEAwards

2018 So Far!